Support

Send it to privacy.offerly@gmail.com. It helps enormously if you include:

• Your device and iOS version, from the Settings app under General, About
• The app version, shown at the bottom of Offerly's Settings tab
• What you tapped, what you expected, and what happened instead
• A screenshot if the screen looked wrong

Please do not send your resume or anything confidential. Nothing about a bug needs it.

Restoring a purchase. Open Settings inside Offerly and tap Restore Purchases. Make sure you are signed in with the Apple Account that bought the subscription.

Cancelling. Cancellation is handled by Apple, not by the app: open the Settings app, tap your name, then Subscriptions, then Momentum. The AI tools keep working until the period you already paid for runs out.

Refunds. Apple issues every refund for App Store purchases. Request one at reportaproblem.apple.com.

AI runs. Each tool has its own monthly allowance, shown on its screen. They reset at the start of each month, and a run that fails before it is processed is given back automatically.

Sync is off until you turn it on, under iCloud Sync in Offerly's Settings. If your applications are not appearing on a second device, check that both are signed into the same Apple Account, that iCloud Drive is on in the system settings, and that the device has been online since you last added something. Large PDF attachments take longer to travel than text does.

Reminders are scheduled by iOS on your device. If none arrive, open the system Settings app, find Offerly under Notifications, and check that Allow Notifications is on. Focus modes and Scheduled Summary can also hold them back. Interview reminders fire two hours before the interview, so one scheduled sooner than that will not produce one.

Export from Offerly's Settings tab as an Excel workbook or a plain CSV. The file is made on your device and goes only where you send it.

To delete everything, use Reset All Data in the same tab. That clears the app and the iCloud copy. There is no account and no server-side copy, so there is nothing left for us to delete and nothing to ask us for.

Genuinely welcome, and the reason several things in the app exist. Mail them to the same address with a sentence about the situation the feature would solve, which is more useful than the feature itself.